Next Century

Troubleshooting No Consumption

OVERVIEW:

For non-advancing meters, the first step would be to do a bucket test. This will test the meter itself for accuracy as well as the pulse output capabilities: Before getting started, verify the status of the transceiver itself, specifically the wiring between the two devices. Make sure there is no damage to the wire and that the connection to the transceiver hasn’t been interrupted. 

For Bucket Test:

**See meter inaccuracy > Bucket Test (Pulse Ring)**

If the bucket test passes and the meter is producing a pulse, the issue could be the transceiver itself. If this is the suspected cause, you will want to check the transceiver itself for pulses. 

• To do this you will need to disconnect the blue block in the transceiver itself to expose the pins. 

• Using something conductive like a paperclip, short out all the pins by bridging them using the conductive material. This will cause a false pulse.

• Reset the transceiver connection by pressing the resync button (small red button).

• Verify if Transceiver recorded a pulse using the Next Century app or website.

Fig. A: NC-TR4 Transceiver - Circuit board view.

If this test is performed and the transceiver still doesn’t produce a pulse, the transceiver will need to be replaced.