Cereniti System - Non-Advancing Meter (No Consumption)
Troubleshooting No Consumption/Non-Advancing Meter
1. Non-Advancing Meter
We would like you to turn on water within the following unit and look directly at the center dial on the meter and determine if its spinning.
- If the center dial of the water meter spins freely then we can assume that the issues could be related to the transmitter or connections.
- If the center dial of the water meter does not spin freely, we can assume the meter is clogged with debris or particles. In this case, we recommend removing the meter and flushing it with a water hose to clear any blockages. If the center dial still doesn't spin freely after flushing and reinstalling the meter, it indicates that the flushing was unsuccessful, and the meter may need to be replaced.
2. Verify the Connection
I. Inspect the Wiring:
Begin by checking the wires running from the meter to the transceiver. Carefully inspect for any visible damage ensure there are no cuts, frays, or signs of the wires being severed. If no damages are observed, proceed to step 2.
II. Verify Wiring is Correct:
Review the following video to determine if the meter and the Cereniti Transmitter are wired correctly:
If this test is performed and the transceiver still doesn’t produce a pulse, the transceiver will need to be replaced.
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