Cereniti

Troubleshooting No Consumption

OVERVIEW:

For non-advancing meters, the first step would be to do a bucket test. This will test the meter itself for accuracy as well as the pulse output capabilities: Before getting started, verify the status of the transmitter itself, specifically the wiring between the two devices. Make sure there is no damage to the wire and that the connection to the transceiver hasn’t been interrupted. Note - this also includes the splice kits used in outdoor instances. Pull the wiring out of the gel cap and verify the splice kits are intact. 

For Splice Kits:

**See meter inaccuracy > Splice Kit Guide**

For Bucket Test:

**See meter inaccuracy > Bucket Test (Pulse Ring)**

If the bucket test passes and the meter is producing a pulse, the issue could be the transmitter itself. If this is the suspected cause, you will want to check the transceiver itself for pulses. 

• To do this you will need to cut the wire just before the splice kit. 

• Strip the end of the wires.

• Touch the exposed wires together a few times.

• Reset the transmitter connection to the DataLogger.

• **See Transmitter(s) Offline > Cereniti**

• Verify if the transmitter recorded a pulse.

If this test is performed and the transmitter still doesn’t produce a pulse, the transmitter will need to be replaced.